Privacy Policy
Last Updated: [5th August 2023]
Welcome to Passage ("us", "we", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, mobile application, and services (collectively, "Passage").
Information We Collect
Personal Information: When you register for an account, place an order, or use our services, we may collect personal information, including your name, email address, phone number, and delivery address. This information is essential for providing you with a seamless experience on Passage.
Payment Information: To process transactions, we may collect payment information, such as credit card details or other payment method details. Please rest assured that we use secure and trusted payment processors to ensure the safety of your financial data.
Usage Information: We may collect non-personal information about how you interact with Passage, such as your device information, IP address, and browsing history. This information helps us improve our services and understand user preferences.
How We Use Your Information
To Provide Services: We use your personal information to deliver the services you request, such as processing orders, arranging deliveries, and facilitating payments.
Customer Support: Your information helps us respond to your inquiries, troubleshoot issues, and provide excellent customer support.
Personalization: We may use your usage information to personalize your experience on Passage, recommend products or services, and display relevant content.
Improvement of Services: We use collected data to analyze trends, track user behavior, and enhance the functionality and performance of Passage.
Information Sharing
We understand the importance of keeping your information confidential. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in providing services, such as delivery drivers and payment processors. We ensure that our partners adhere to strict data protection standards.
Data Security
Passage employs industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
Cookies and Similar Technologies
Passage may use cookies and similar technologies to collect non-personal information and enhance user experience. You have the option to disable cookies in your browser settings, but this may affect the functionality of our services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page regularly to stay informed about any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us using the contact us page. We value your privacy and will respond to your inquiries promptly.
